FREQUENTLY  ASKED  QUESTIONS..... 

Q: What is Balloon Guys Event Styling?

A: Balloon Guys Event Styling is a premier balloon décor and event styling company that specializes in creating unforgettable experiences for any occasion.

Our team of expert designers uses high-quality balloons and innovative décor to turn your vision into reality.

Q: What types of events does Balloon Guys Event Styling cater to?

A: Balloon Guys Event Styling caters to all types of events, from children's parties to corporate events and weddings. No matter the occasion, we can create the perfect balloon décor to fit your theme and style.

Q: How can I book an event with Balloon Guys Event Styling?

A: To book an event or installation, please visit our Event Install page CLICK HERE and complete the booking form with as much detail as possible. This will ensure a quicker quote for your event.

We have a delivery service for our bubble balloons in which we use Royal Mail for this service. You can select your required day of delivery BETWEEN MON- FRI ONLY 

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If ordering for next day delivery Monday-Friday the order will have to be placed before 10am the day prior to desired delivery date.  Please be advised we cannot 100% guarantee next day delivery.

Royal mail will attempt to deliver once on the desired date - please ensure someone will be home -   Please check royal mail shipping policy 

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We offer a collection service for all our products. We are based in Borehamwood, Hertfordshire. WD6 5BW A full address confirmation will be email with receipt. 

PLEASE ENSURE YOU HAVE ROOM IN THE BOOT TO SUPPORT YOUR ORDER SIZE

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Collection times are as follows: 

Monday - Sunday: 

Morning Slot: 9:30am-10:15am 

Evening Slot: 5:30pm-6:.15pm

Please collect on time there isn't someone always at the studio !

For more information on our collection service please look at our Click & Collect page.

Q: What sets Balloon Guys Event Styling apart from other balloon decoration services?

A: Balloon Guys Event Styling is dedicated to providing exceptional customer service and creating unique and memorable balloon displays that exceed our customer's expectations. We also offer exclusive balloon styling services, coming to your venue and creating a display exclusively for your event.

Q: How long does it take to create a balloon display?

A: The time it takes to create a balloon display depends on the size and complexity of the display. Typically, a small display can take an hour or less to create, while larger displays may take several hours.

Q: How do I pay for Balloon Guys Event Styling services?

A: We accept payment via cash or online transfer. Payment must be made in full prior to the event date.

Q: What does Balloon Guys Event Styling offer?  

 
A: Balloon Guys Event Styling offers a range of professional balloon decoration services, including custom balloon arrangements and displays for all types of events.    
   
Q: Can I customize my balloons and displays?    

A: Yes, we offer custom designs to match your event theme and colour scheme. Our team will work with you to create a unique and personalized balloon display that meets your specific needs and preferences.    
    
Q: What types of events does Balloon Guys Event Styling cater to?    
A: We provide balloon décor for all types of events, including weddings, corporate events, birthdays, baby showers, and more. Contact us to discuss your event and requirements.

  
Q: Can I return my balloons if they are not faulty?    
A: Unfortunately, we do not accept returns on non-faulty items, as each order is custom made to your specifications.

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Q: Will my balloons last?  

 
A: At Balloon Guys Event Styling, we use only the highest quality balloons and materials to ensure that your balloons last as long as possible. However, the lifespan of your balloons will depend on a variety of factors, including quality, environmental conditions, and handling.    
   
Q: What types of balloons does Balloon Guys Event Styling offer?  

 
A: We offer a wide range of balloon types, including latex, foil, and bubble balloons, as well as custom-designed balloons for special occasions.    
   
 

If you wish to amend your order which includes colouring of balloons or wording please get in contact with us at least 14days prior to delivery or collection. You can either email or phone. Please have your order number to hand. 

If you wish to cancel your order please ensure you get in contact with us at least 7 days prior to delivery or collection. These are bespoke balloons we supply therefore many of the materials we use are personalized to our customers needs. Unfortunately if you cancel less than 7 days before collection or delivery you will be liable for the cost as these materials will go to waste as most are bespoke stock.

If you need to change the delivery address please let us know 5 days prior to delivery. 

If you are an influencer or media brand and would like to work with us please contact us using the below button. We will aim to get back to you within 24 hours. We do get many requests so cannot guarantee to agree to every request. However we will not do this free of charge 

     
Q: What is Balloon Guys Event Styling's policy on damaged balloons?  

 
A: Once the balloons are in the customer's care, it is their responsibility to ensure that they are handled safely. All Balloons are taken through a 24hrs quality check to ensure all balloons have no manufacturing faults , We can then hand them over confidently knowing your balloons have met our guidelines . We will not accept any responsibility for damage or deflations once received